From Total Business Magazine this Month
8 Tech Companies Reveal Their Top Tips for Productivity
How productive are you? It’s a simple question that most of us struggle to provide a concrete answer to.
Mastering productivity has become an essential part of our daily lives - we devour books, podcasts and TV series in pursuit of…
9 Important Benefits to the 9-day Fortnight
This year, Encore Digital Media, the programmatic advertising specialist, introduced a flexible 9-day working fortnight scheme into its business model; a first for the media industry.
Co-founder and CEO, Daniel Shaw, took inspiration…
Turning It Around: The Power of a Well-handled Complaint
Customers are complaining to companies more and more and, for many, the experience is often unsatisfactory. But a recent analysis of more than 1,200 customer complaints across financial services, telecoms, utilities and travel revealed that…
AI Ethics: End Users Need Trust, Not Explainability
Ved Sen, Digital Evangelist at Tata Consultancy Services, discusses how users can’t, and don’t need, to understand AI since we don’t understand many of the products we use already. The debate about explainable AI therefore needs to be held…
Understanding Job Titles: Cutting Through the Jargon
John Durant, CTO of Kaseya, discusses how important it is to make job titles and descriptions as clear as possible in order to avoid confusion and inefficiency.
My mother worked at Target, the eighth largest retailer in the US,…
7 Tips On How To Manage People Remotely
The explosion in flexible and remote working is one of the biggest changes we've seen to our working lives in the past decade.
In the UK this is largely being driven by a surge in the number of freelancers - up 46% since 2008 to two…
How Can Workplaces Support the Mental Health of their LGBT+ Employees?
Around 1.5 million people turned out to support London Pride and UK Black Pride this year. It is encouraging to see an increasing number of organisations from PwC to Tesco and Barclays join the parade and fly the rainbow flag in support of…
Connectivity: The Key to Better Customer Experiences
Rob Orr is Executive Director at Virgin Media Business, one of the UK’s leading communications providers, responsible for leading the enterprise, public sector, wholesale, SME and SI Channel businesses. He has over 20 years of experience in…
How to Find Your Niche and Get it Right
It’s not uncommon to see businesses operating endless product cycles in which they constantly push out new products or services of varying qualities to widely undefined target markets. While this might work for big corporations like Google…
The Road to Future Working: What Should SMBs Consider
The workforce of the future has become a prominent topic of conversation amongst businesses in the last few years, and small and midsize organisations are no exception. Workforce dynamics are set to change a considerable amount in the…