New Technology

We were fortunate enough to speak to Samsung UK and Ireland’s Conor Pierce, who heads up Samsung’s IT & Mobile division in the UK. Taking us on a journey of growth and possibilities, Conor tells us about the challenges and opportunities of running one of Samsung’s major business divisions in the UK, especially when consumers’ relationship with…

Marketing via SMS messages is, in some quarters, seen as rather antiquated: it’s commonly regarded as invasive, the 160-character limit – imposed by some service providers – can prevent more elaborate messaging, and many businesses simply prefer to orient their campaigns around email or social media. A Google report found that 46% of users claim…

Our Featured Business of the Month this month is Vert Industries Australia, run by its CEO, Dean Guest. Dean tells us about the company, specialised access, and the ways in which the industry is progressing.   Vert industries have been established since 2013 - focusing on the specialised industry of rope access & working at heights. Our…

Historically, merchants worked with a limited number of point of sale (POS) systems, such as cash registers and credit card readers, which limited the size of the attack surface. The explosive growth in the types of POS systems and related applications is creating more endpoints on-premises and in the cloud, resulting in a much larger attack…

Hacking, data breaches and ransomware attacks continue to be on the rise. With GDPR now in force, too, it is essential that all businesses be prepared for any situation. Due to a lack of know-how and resources, small businesses are often less prepared and have less sophisticated cybersecurity defences than their larger counterparts. However,…

Voice technology is on the rise, and has been for a while. Machine learning has come hand in hand with voice recognition and AI, to create the ultimate robot friend. But where is this all heading? Below Tim Carter, Business Director at smp, sheds some light on the future of voice tech in business and consumer technology. Siri arrived on the…

Technology and the internet have already drastically changed the shopping industry, but what does the future hold? Research has shown that between the years 2015 and 2017, there was an 85% increase in search for footwear reviews — showing that buyers want to learn more before they buy. Together with Frank Wright, a British footwear brand that…

Peter Gold, Principal Consultant at Cornerstone OnDemand, deliberates on the use of chatbots and the ways that they can be beneficial for company reputation when hiring new staff. The digital age has created a seismic shift in the recruiting industry. No longer are recruiters cold-calling potential applicants or putting job adverts in newspapers…

Mark Homer, Vice President Global Customer Transformation at ServiceMax from GE Digital, delves into how future generations won’t be familiar with standalone products as the concept rapidly becomes extinct. It’s strange to think that Generation Z, the current crop of trend-setting teenagers and twentysomethings that tend to hog coffee shop Wi-Fi…