IT

Alice O'Donovan is a Lawyer with international law firm, McGuireWoods. Alice delves into the nitty-gritty of GDPR, highlights the common misconceptions associated with it, and explains the truth of the matter to put these fallacies to rest. The General Data Protection Regulation (“GDPR”) came into force across the EU on 25 May 2018. It is a…

Peter Gold, Principal Consultant at Cornerstone OnDemand, deliberates on the use of chatbots and the ways that they can be beneficial for company reputation when hiring new staff. The digital age has created a seismic shift in the recruiting industry. No longer are recruiters cold-calling potential applicants or putting job adverts in newspapers…

Mark Homer, Vice President Global Customer Transformation at ServiceMax from GE Digital, delves into how future generations won’t be familiar with standalone products as the concept rapidly becomes extinct. It’s strange to think that Generation Z, the current crop of trend-setting teenagers and twentysomethings that tend to hog coffee shop Wi-Fi…

Whilst data breaches can result in substantial fines that can hit company finances hard, they have many, often more immediate, impacts. The truth is you are likely not quite ready to handle a data breach. Below Total Business hears from Sandra Bell, Head of Resilience Consulting, Sungard Availability Services, on the necessary steps to take.…

By Gijsbert Janssen van Doorn, Tech Evangelist at Zerto The automotive supply chain is extremely complex – just one disruption can cost a company millions in revenue. A high-profile example of this happened in 2016, when Volkswagen was hit with major delays on its production lines. This was due to just two of its automotive suppliers…

By Ajit Patel, CEO of Siccura The value and volume of digital data is increasing at a prolific rate. Analysts from IDC predict that by 2025, world digital data levels will reach 163 zettabytes (that’s one trillion gigabytes). Every day, individuals leave a data bread crumb trail behind them. This is precisely why data is so valuable…

By Mark Troester, VP of Strategy at Progress Most of us can recall more than one conversation with a chatbot that has gone very wrong. These conversations are typically short, fruitless and tend to end abruptly with the caller being either deferred to a human customer agent or with the interaction finishing all together. The concept…

By Paul Whitelam, Senior Vice President, Global Marketing at ClickSoftware With advances in technology emerging at such a fast pace, it is essential for SMEs to take digital transformation into consideration when planning future business strategies. This change is forcing previously technophobic companies to consider new business…

How does a chief procurement officer measure success? In the past, executives responsible for sourcing, contracting, purchasing and payment have gauged success chiefly on their ability to wring savings out of the value chain. Without question, reducing costs remains as crucial today as ever. But with the advent of digital networks, chief…