Communication

Many of us don’t think of ourselves as entrepreneurs. Or if we do, we feel more like accidental entrepreneurs. I certainly fall into the latter category. I run a Group of Companies in the heart of industrial Manchester and am responsible for almost 50 people. Our businesses are made up of print management company Print Search, creative and…

The workforce of the future has become a prominent topic of conversation amongst businesses in the last few years, and small and midsize organisations are no exception. Workforce dynamics are set to change a considerable amount in the coming years. As mobile technology continues to advance at such an impressive rate, it’s improving the way…

Across many organisations there is maturing and passionate support for LGBTQ+ people, whether it's sponsored floats during Pride, an active LGBTQ+ resource group or rainbow lanyards worn by supportive colleagues.

One of the biggest potential challenges that any organisation may face is effectively managing relationship issues within its workforce. Why? The negative impact can be detrimental to success.

We spend so much of our life at the office. Eight hours a day, 40 hours a week, and that’s not even counting commutes to and from work and any extra shifts or overtime.

We all run into those 'pain' points at work, from annual reviews to public speaking - everyone has certain situations they dread.

There are so many variables that can affect customer satisfaction in financial services, but a negative experience isn’t the end of the journey.

The security industry needs more women. Traditionally security has always been a male dominated world, even in an age where more and more people are pushing for diversity. But some areas still have their pigeonholes.

Flashback to a decade ago and you’ll find that out of the entire western world, Britain had the worst rated customer service.